We provide real time customer feedback through job monitoring and survey results.
We also provide comprehensive customer service training as an added benefit to help drive measurable change.
why work with us
Partnering with Customer Service Advocates (CSA) speaks volumes to your customers by showing how much you care about their concerns and their experience with your company.
how we can help you
CSA gives your customers a place to express their raw experiences to a neutral third party person that has been hired on their behalf by you. Remember: Adjusters, property owners, and subcontractors will refer customers to companies that care for their referrals.
about csa
Our team has many years of experience in the restoration industry, and we know how to draw out critical information from the customer and coach your employees in a way that will revolutionize your company's customer care approach.