CSA Services

Customer Call Center X X X X
Quality Survey for each Job assigned X X X X
PDF of Each Survey Emailed Once a Week X X X X
DASH Compatible for Job File Documentation X X X X
Provides Survey Statics Each Month X X X X
Personal Advocate   X X X
Client Outreach   X X X
Written Communication with appropriate personnel regarding current issues or concerns   X X X
Escalation Service   X X X
Weekly Customer Services Video Conferences at Staff Meetings     X X
Regular Video Conferencing with Owners     X X
Coaching     X X
Web Training Access       X
Onsite Training       X


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