CSA Services

FEATURES STANDARD EXCEL PREMIER ELITE
Customer Call Center X X X X
Quality Survey for each Job assigned X X X X
PDF of Each Survey Emailed Once a Week X X X X
DASH Compatible for Job File Documentation X X X X
Provides Survey Statics Each Month X X X X
Personal Advocate   X X X
Client Outreach   X X X
Written Communication with appropriate personnel regarding current issues or concerns   X X X
Escalation Service   X X X
Weekly Customer Services Video Conferences at Staff Meetings     X X
Regular Video Conferencing with Owners     X X
Coaching     X X
Web Training Access       X
Onsite Training       X

 

Want to Know More?

We appreciate you taking the time to look at our site. To speak with one of our team members and gain more information on how to improve your customer satisfaction, click below.

You are here: Home Services